Unify Your Guest Experience: Announcing Our Live Integration with Cinesync
Say goodbye to fragmented gift cards. Connect your Box Office to your Bar and Restaurant for true “Redemption Everywhere.
Running a modern cinema is no longer just about showing movies; it’s about providing a complete entertainment destination. Your venue likely includes a bar, a restaurant, or a merchandise stand alongside the box office.
But there is a common friction point that frustrates hospitality managers and disappoints guests: The “Broken Promise” of the fragmented gift card.
We’ve all seen it happen. A guest arrives excited to use a gift voucher they received. They try to book a movie online, but it only works for the restaurant. Or, they try to buy popcorn at the concession stand, and are told, “Sorry, that card is only for movie tickets.”
It kills the joy of the experience for the customer, and it creates a reconciliation nightmare for your staff at the end of the night.
Your guests see your venue as one business. Your gift cards should reflect that.
Today, we are thrilled to announce the missing piece of that puzzle: Voucher Connect’s live integration with Cinesync.
More Than Just a “Sync”: True Live Integration
Cinesync is a leading cloud-based cinema management platform, and integrating it with Voucher Connect means your ticketing system finally talks directly to your voucher engine.
Crucially, this is not a periodic “sync” that updates every few hours. This is a true, live, two-way integration.
When a gift card is purchased, redeemed, or topped up—whether at the box office terminal or online—the balance is updated across your entire system instantly. It’s plug-and-play simplicity designed to give busy managers peace of mind, eliminating manual work and ensuring a frictionless guest experience.
The Power of “Redemption Everywhere”
The real magic happens when you combine Cinesync with the rest of the Voucher Connect ecosystem.
Because Voucher Connect also integrates seamlessly with major hospitality EPOS providers—including Lightspeed, Toast, Shopify, WooCommerce, Flipdish, Clover POS, and Pixel Point—your venue suddenly has a “single currency.”
By connecting Cinesync for ticketing and your EPOS for food and beverage, a customer can walk in with one gift card on their phone and use it everywhere. They can book their seats online, grab a pre-show dinner in your restaurant, and buy drinks at the bar, all using the same voucher balance in real-time.
Unlock New Revenue with Cross-Platform Bundles
Unified redemption doesn’t just improve the guest experience; it opens up powerful new marketing opportunities using Voucher Connect’s Bundles feature.
Imagine offering the ultimate “Date Night Package” on your website. With a single purchase, your customer receives:
- 2x Cinema Tickets (redeemable via Cinesync)
- A €50 Dining Voucher (redeemable via your restaurant EPOS, like Clover or Toast)
You increase your average order value upfront, and the customer receives a seamless, premium experience without juggling multiple codes or restrictions.
Ready to Unify Your Venue?
If you are currently using Cinesync, or considering moving to their platform, don’t let fragmented gift card systems hold your guest experience back.
Let us show you how a unified approach to vouchers can simplify your operations and delight your customers.
Link: to the Cinesync website