The first step is for your customer to visit your own website. Here they will find a ‘Gift Vouchers’ link / button on a prominent position on your home page. This will discreetly bring them to the Voucher Connect sales platform at the ‘backend’ of your website.
Most stores offer a monetary gift voucher option, as well as specific product options, and then others will also offer great special offers that you can buy online in the form of a voucher.
We’ve worked hard to make the shopping experience as simple to use as possible, no matter what device you’re using. The customer will select the product or voucher value that they want, choose how many vouchers they want to buy (handy when buying for groups) and then will select their preferred delivery method. After filling in some details about who is receiving the voucher etc, we also give them the opportunity to write a personalised greeting that will appear in the voucher.
Now they have selected their preferred voucher options and they just need to make the final purchase.
They will be guided to the Credit Card processing facility on our website. They enter their card details and confirm agreement with our terms and conditions and they’re done!
Once a voucher is purchased a number of things happen. The customer will be able to download a PDF printable voucher with a unique code that represents the voucher value. This code is unique and coincides with both the transaction and your store. These codes can not be generated independently.
If a Customer has received a Voucher Connect voucher as a gift and wishes to use it, then you will need the Unique Voucher Code. This code is clearly printed on the voucher PDF/email.
We recommend That Customers inform the store of their voucher and the unique voucher code before commencing the transaction. With this code you as the business can validate the value of the voucher using the Voucher Connect Dashboard. Here you can view details of when the voucher was purchased, who purchased it and the remaining balance.