How to Load or Top-Up a Voucher on the Mobile App
It’s easy to top up a voucher. Let’s have a look..
We have put together a handy guide to make loading vouchers quick and easy for you and your staff.
The best way to load a voucher is through the Voucher Connect mobile app, by scanning the QR code on the voucher. You can also manually input the Voucher Code.
The Voucher Connect mobile app makes it very easy for any member of staff to scan and redeem a presented voucher. The Voucher Connect app is available on iOS and Android – just search in the App Store or Play Store for Voucher Connect.
How to load a Voucher with the mobile app:
- Use your Voucher Connect user account to log in to the app.
- On the load page, select Scan. This will activate mobile’s camera for QR code scanning. You can also manually input the Voucher Code.
- You will then be presented with the current balance on the voucher (if any).
- Enter the top-up amount by using the scroll to choose the correct amount or enter the amount on the keypad, press top up and confirm the amount.
- The voucher has now been validated for the customer. You can proceed with payment.
Finally, we recommend entering the voucher code into your Point of Sale for your end of day report.
We hope this helps. If you run through any issues, don’t hesitate to contact us and one of our team will help you through it.
