How do I remove or share the postal delivery fee with the customer?
Remove or share the postal delivery fee with the customer.
The postal delivery fee is charged to the customer at checkout when Voucher Connect dispatches your postal orders. This fee covers materials and delivery costs. You might want to remove or share this fee with the customer, no problem. You can choose to absorb a set percentage of the fee using the Postal Dispatch Settings option in your dashboard.
- Pop over to your Voucher Connect dashboard.
- Click on Settings from the main menu.
- Click on Delivery Options from the left-hand menu.
- Next, scroll to the bottom of the page where you will see Postal Dispatch Settings.
- From here, use the toggle to set the % you wish to pay. If you would like to absorb the full postal delivery fee, you can pull the toggle to the end so you pay 100% of the fee.
Just to note, by default this is set so the customer pays 100% of the postal delivery fee.
That’s all there is to it! If you need a hand with this, please let us know. We’re always here to help 😀
