Remove or share the processing fee with your customers.
The processing fee is charged to the customer at checkout. You might want to remove or share this fee with the customer, no problem. You can choose to absorb a set percentage of the fee using the Processing Fee Sharing option in your dashboard settings.
- Pop over to your Voucher Connect dashboard.
- Click on Settings from the main menu.
- Click on Store Settings from the left-hand menu.
- Next, scroll to the bottom of the page where you will see Processing Fee Sharing.
- From here, use the toggle to set the % you wish to pay. If you would like to absorb the full processing fee, you can pull the toggle to the end so you pay 100% of the fee.
Just to note, by default this is set so the customer pays 100% of the processing fee.
That’s all there is to it! If you need a hand with this, please let us know. We’re always here to help 😀
