How to Void a Voucher Connect transaction from Lightspeed

 

Part A:

 

  • From K-Series select ‘Receipts’ from the bottom navbar (1)
  • Find the receipt you need to Void in the lefthand side list (2)
  • Select ‘Receipt Actions’ (3)

 

void vouch connect redeem lightspeed k series

 

Part B:

  • Select the action you need: Reopen & Refund, Refund without Reopen or Change Payment Type
  • Any of these actions will void the Voucher Connect redemption in both Lightspeed and Voucher Connect.

 

void vouch connect redeem lightspeed k series

 

Part C:

  • You will receive an email notification of the Void event – this will be send to the Voucher Connect account owner by email:

 

 

void vouch connect redeem lightspeed k series

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